Change Management Quiz

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Question 1 of 10

1. Question
Why is Change Management important?
- It gives management more oversight into what is happening
- Change is happening and something we need to deal with to survive
- It keeps people happy
- My boss says it is
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Question 2 of 10

2. Question
How do you prioritise change that is happening at a fast rate?
- Randomly choose the most important
- Take a poll with those around you
- Detail and complete a concise strategy
- Ensure your actions match your competitors
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Question 3 of 10

3. Question
What is the biggest resistance to change?
- Work colleagues
- Fear / Relevance
- Technology
- Bureaucracy
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Question 4 of 10

4. Question
How do you simplify the complex?
- Assume the result required
- Don’t let too many people get involved
- Identify the need, or the ‘why’ at the highest level
- Google the answers to your questions
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Question 5 of 10

5. Question
How do you overcome resistance from staff or team members?
- You exercise your authority or expertise in the matter and ensure everyone tows the line.
- You create a means to identify ‘why’ and communicate it in a way that will land with your team.
- You create ‘buy-in’ by giving people choice and input into the process.
- Relate the organisational needs to team and individual needs
- Points 2, 3 and 4
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Question 6 of 10

6. Question
How can you ‘manage up’ when you want to implement change?
- Understanding the manager’s strengths and weaknesses and complimenting them with your own, as a peer
- Taking it up with their manager
- Approaching them with all the issues you currently have without it
- Understanding how they like to receive information and conveying it appropriately
- Points 1 & 4
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Question 7 of 10

7. Question
Why does Change Management Fail?
- No plan or link to strategy
- Organisation needs have not been linked to individual needs
- Fear of feedback
- Declaring success early
- All of the above
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Question 8 of 10

8. Question
What increases success rate of Change Management
- A good idea
- Clear, concise, & frequent communication
- Everyone doing what they are instructed to do
- A clear and defined plan with strong influential leadership
- Point 2 and 4
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Question 9 of 10

9. Question
When it comes to mistakes what is the best way to handle them?
- Accept it happened and move on
- Find the person responsible and educate them as to their mistake
- Absorb it as a learning opportunity
- Remove the cause and start again
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Question 10 of 10

10. Question
Why is leadership essential in Change Management?
- To ensure everyone stays in line
- To ensure someone is accountable
- To ensure understanding of the strategy and be accountable for the outcomes
- All of the above
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Change Management Quiz

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